Legal Framework
Privacy Policy
This Policy details our commitments to security, transparency, and data control. It applies to all interactions with Postel Studio.
1. Information We Collect
We collect information you provide directly to us when interacting with our studio. This includes:
- Form Details: Your name, email address, company name, website URL, project brief, and service interests submitted through our contact forms.
- Briefing Schedules: Preferred dates, times, and scheduling preferences selected via our automated calendar system.
- Communication Data: Records of email correspondence or chat history with our digital receptionists and AI systems.
2. How We Use Your Data
We utilize the gathered information to deliver, improve, and analyze our services. Specific use cases include:
- Reviewing and responding to your project inquiries and business needs.
- Scheduling, confirming, and conducting client briefs and consultations.
- Analyzing website performance, user engagement, and traffic patterns to optimize layout speeds.
- Training and refining custom AI workflows to serve your customer support parameters accurately.
3. AI Processing & Systems
As an AI systems and web development studio, we build, host, and interface with advanced language models and automated pipelines:
- Data Isolation: Client-specific training data, guidelines, or system documentations used to train custom bots are strictly isolated and never mixed with other environments.
- Model Training: We do not use your proprietary project data or personal submission information to train public foundation models.
- Automation Logs: Operational logs from AI receptionists are encrypted and maintained for security auditing and diagnostic purposes only.
4. Information Security & Sharing
We prioritize safeguarding your records. We do not sell, rent, or lease your personal information to third parties. Sharing only occurs under the following strict scenarios:
- Trusted Infrastructure Providers: Hosting servers, notification channels, and analytics platforms that adhere to rigorous security standards.
- Legal Obligations: If required by court orders, regulatory inquiries, or law enforcement investigations to protect safety and prevent fraud.
5. Your Rights & Data Control
Depending on your jurisdiction (such as under the GDPR or CCPA), you hold legal rights regarding your personal records. These include the right to inspect what data we hold, request corrections to incorrect data, object to specific processing practices, or demand complete deletion of your files. To assert any of these rights, please contact our team directly.
Questions & Concerns
If you have questions about how we manage, store, or process your data, or wish to request database removal, please reach out to us at: